I saw the reviews on yelp and thought why not? It was my first time in but the staff made you feel like you were a client for years. They were very friendly. Kim at the front desk was very friendly. Shannon was a Rockstar, she made the experience personable by talking about our love for big brother. Then Kimmie came in and was super sweet and made me feel right at home and dr Heaton was so great as well. He knew his stuff and recommended how to improve right away. I'm glad I went here and I know I've found my dentist home with smiles of chandler!