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| - When I first bought this house I signed up after one of them was door knocking the neighborhood. While I didn't have any issues with bugs in the house, I continually had issues outside. Even though they only come out every other month, I had to call them on the off months to come out again. I had a serious issue with ants around the pool and they never got rid of them. When I tried to cancel the contract, I was told I would have to pay the cancellation fee; I think it was $300 something. I argued why should I have to pay that when you didn't fullfill your end of the contract. I ended up getting a free couple months. When my contract was up, I went with another local company.
After one service, they found out where the ants were coming from and never had another problem.
I received two calls from Truforce trying to get me back. On the second call, it sounded like a younger male, again trying to get me back. When I told him who I went with, he said that's funny we just hired most of their crew. I was busy, so I said if you don't have anything else I had have to go, he then hung up on me.
I called my current pest control company and asked if they had just hired a bunch of people from Truforce, I was told no. She said they hadn't hired anyone from that company and she had never heard of them. She told me she would notify her management.
I would like to add that the Tech's were always very professional, I just think they didn't have a lot of experience to deal with my issue.
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