OK, I don't know what Starbucks is up to but several of their locations are serving crappy coffee, specifically veranda blend and Pike. It taste bitter, sour and nasty. I stopped by this location to see if they were any better, and they weren't. In fact, when I complained, I was told at that Starbucks is having trouble with their roasters and that's why the coffee doesn't taste the greatest. I guess they'd rather serve subpar coffee then to get a different roaster! I would've given them even less stars but the baristas are pleasant and honest and offered to make an Americano instead.