Called around to have a blind in our house fixed. Their service call (to the home) was about 50 bucks cheaper than other companies, so I tried them out. Although the service Dude was about an hour and a half late, they did call & let me know what was happening. The service guy was friendly, and explained what he was doing throughout the repair process. Overall, I was really happy with the repair & especially the price! It was a really expensive, large blind that needed the repair, so I was glad to fork out under 100 dollars instead of replacing that blind at probably around 500+. Cool beans.