I have lived in this area for a very long time. I have also eaten at this restaurant frequently throughout a minimum of 10 years. Up until recently it has been great! Until the past few months, the food was always fresh and the people who work there were friendly and helpful. Now, I walk in and it is made very clear that the three people behind the counter are mad about something. The man at the beginning of the line was mumbling and asking me questions I couldn't hear while he was turned around. I guess this made him even more upset that he had to repeat himself. The next woman in the line was clearly mad and made that clear with the way she spoke to the other worker at the end of the line. All of this, and they couldn't give me the correct size drink. Then proceeded to make me pay for something they hadn't added to my order after the transaction had gone through. Not my fault you forgot extra queso and the fact that my drink was a large. I said it loudly at least 4 times. After the worst experience ever, the food was cold and flavorless. No amount of hot sauce could cover up the poor preparation. This has been someone of a pattern with this Salsaritas as they have changed they way they heat/maintain their food many times I have noticed. All in all, this is a corporate restaurant and I feel they should be consistent, not only with food, but a staff that doesn't make you feel like crap for spending your money there. The cherry on top would be the long hair I found in my tightly wrapped burrito. No, it was not mine. Ew.