We stayed at Hyatt Regency Montreal for 3 nights prior to a cruise. The wall paper in our room was peeling , the carpet was not clean. The hall had the odor of trying to cover up something. The hair dryer did not function. A new one was immediately brought, and it did not work. Once again, I called and maintenance arrived quickly. I had tried unsuccessful to re-set the outlet in the bathroom. The maintenance person had to use a screwdriver to re-set it. There did not appear to a concierge on duty until Friday afternoon. When I asked about tour of Montreal, front desk gave me one brochure and no advice. They did make the tour reservations for us.
The hotel is located above a shopping mall and food court which makes a quick breakfast easy.
The quality of this hotel is not what I expect for a Hyatt Regency.
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