I don't normally write reviews unless the restaurant has either exceeded my expectations or left me feeling with extreme dissatisfaction.
Here is my story...
Service -- 1 STAR
- 1 out of 6 staff looked unfriendly and unhappy working there
- extremely slow and poor service
- food took too long... a simple poutine took almost half an hour to make it to our table
Food & Drinks -- Would give ZERO stars if I could!
- 2 burgers... very dry and bland patties, sauce was gross on Super Mario
- soup of the day... new england chowder was watery
- poutine... their spin on this was horrible - flavours did not work together
- milkshake -- very ordinary but I guess it was the best thing out of everything we had at Ground Burger
- frappucino -- too icey and bland. $7 for watered down icey frapp
Ambience - 4 STARs
-- interior and patio is nice
Other than that... Ground Burger definitely left me with a huge disappointment. Normally I am not wasteful (I would finish not-so-tasty food), but I really could not stuff a burger down my throat when it was so dry to the point I thought McDs would have been a better choice than paying $17 for the burger we had here!
Worst burger dining experience. Ever. Sorry to say. I hope the owners of this restaurant realize they have to step up to the game with their staff, service, and of course food!