I made an appointment with Your Mechanic 2 days ago. They gave me a bid to replace my engine oil cooler. This was great as it was way below the dealers price. I had made my appointment for today between 11:00 and 11:30. It is now 12:00. I called to see what was up and they stated that they canceled the appointment yesterday. I NEVER received an email or a call. I took time off work and rented a car for this. They are doing nothing to compensate me for my time. If you cancel with them even after 3 hours after booking appointment you care charged 20.00.
Very disappointed and frustrated they will not work with me to even issue a small credit as I have used them for the last 2 years. I will never use them again and suggest you don't either.