I started coming to Alta Vista when my black lab/Aussie mix was a little over a year old. Since she was a little pup she's always been the dog that has something wrong with her/gets into something she shouldn't/injures herself by acting crazy.
But she's adorable and I love her to pieces...
I first came to Alta Vista when a friend recommended them for their hours and reasonable prices. I was living downtown so they were super close.
Right away I was impressed with the fact they could get me in that day for my pups broken toe nail. She was in a lot of pain and I knew she need help immediately. The wait was probably about 20 min, which wasn't bad at all. I am not bothered by long wait times at a vet or doctor office. It's not a restaurant people, get over your 'first world problems'. If there's a long wait, assume another creature needs more attention than yours! Jeeze! Anway...
The vet tec and vet were both very nice and professional. It turned out Sadie would need a small surgery to remove her toe, as the broken nail was super gnarly. It was expensive, but I wasn't pressured at all and they made me feel very comfortable! I had been to vets before that treated me like a deadbeat loser when I was nervous about prices.
They took great care of her, and even let her stay there all day after her surgery as I had to work late.
I have taken Sadie back to AV for 2 years now, and I don't even live downtown anymore! I drive clear across town, because they are the only vet I will trust. As long as I'm living in Arizona I will only take my dogs here, and I always recommend them to people looking for a vet!