I raved about this place when it first opened. I came with my parents one blustery April morning and got a toasted super egg everything bagel with cream cheese and boy was I hooked. I kept dragging the boy here, weekend after weekend.. but something's happened! The coffee is terrible, the bagels have become smaller, harder, and less toasted! I don't know if this is a consequence of getting more business (I'm glad to see this place packed, because I love me some carbs in the morning), but please go back to your old ways Gotham!! The cinnamon raisin bagels with sultanas made me a convert to the cinnamon raisin clan! Also, the cream cheese is housemade! So yummy. Please turn up the heat on your toaster so that it gets all melty on my bagel again.