I've been in a Savers in the St. Louis area, and this one in Madison is no different - well laid out with plenty of room between aisles, and things sorted and sized and organized very well for the shopper. Great for finding vintage or one-of-a-kind buys, both in clothing and housewares. I also like that there are small items organized on pegboard on the side wall - things such as crafting supplies, office supplies, odds and ends for the kitchen, etc. Not very many Goodwill or Salvation Army stores do that. People complain about the "high" prices. I do get that Savers (and other thrift stores) occasionally might not be perfect in how they price individual items, but, for the most part, you can get things for a pittance - especially if you are a Senior (55 or over) and go on Tuesdays for the 30% off. :)