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| - I visited Kabob Express the other night for the first time! I live literally a 5 minute walk away and have always wanted to try it, but I finally had the opportunity so off I went.
When I walked in, there were about 10-15 other customers eating in the small dining room. There was one Middle Eastern customer waiting to order in front of me, and then a few minutes later, another Middle Eastern customer was waiting behind me. Here is where I started to have a problem: Even though there were TWO men manning the cashier stand, neither of them knew what they were doing. They did not know how to take orders, how to make change, or how to talk with customers.
Finally, after at least five minutes, it was my turn. However, the two men looked directly past me at the other customer BEHIND me and invited him to the cashier stand instead of me. I was very confused but continued to wait. After they took his order, they both pulled out their phones and started texting. I was pretty furious at this point so I marched up to the counter and asked if I could order. Both of the men seemed caught off guard that I would actually want to eat, but finally managed to take my order (amid much confusion over what I wanted, how to spell my name, and how to make change). I didn't even use my free drink from Yelp because I knew it would just waste more time because of all of the confusion.
The only reason this review is getting 2 stars instead of 1 is because my chicken tandori kabob with rice was SUPER good. I almost didn't want it to be good because I was so disgruntled, but it was amazing. Don't put much stock in their bread (it was a HARD piece of pita) or salad (a few lettuce pieces thrown in the corner of the to-go box), but the kabob and rice ALMOST makes me want to go back. Almost. Not quite.
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