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  • I wish there was a way to give this company negative stars. One of the worst experiences ever. After a break in, my insurance company sent this joke of a company to my house. They did the emergency repair of the front door and then took weeks to get a new door to replace the damaged one. No communication in between. As they are repairing the door, they pull out the frame, but don't replace the 1x4s to secure the screws in to. I mention this to the guys and they said that's how it is, the screws just float there. I told them that this was unacceptable and they finished up and said they would return tomorrow. I sent photos of the "repair to my insurance, and we both agreed that the front entrance was less secure then before the break in. Yack did not return the next day and it took over a month before they did. So while waiting for them, I'm getting letters from my HOA to paint my door, which should have been done by them. My insurance company finally is able to get them back and someone who said he was important said, this wasn't done correctly and they would do it right. Two days later, they job is completed. They were real fast to hit me with my deductible payment. I explained to the man, that due to them taking so long to do their job correctly and the fact that I have three children living at home who are already nervous because of the incident; I had to add additional security measures to my house to make them comfortable. I explained that I would have my check by the end of the month and I would pay them then, he said it was fine. He then proceeds to send me a notification of intent to lien on my house for it before the end of a month. So they think it's alright to do below par work, take months to complete a one day job and then have the nerve to demand payment after stating you understood the end of the month. Avoid at all cost!!
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