More of a 4.5 - I got my first tattoo here! The staff were really friendly and walked me through the process (I was kinda nervous #wussy). Really appreciated it.
I would give this place a total 5 but you have to get tattoo'd inside on the main floor of the shop which is probably fine for most people but as it was my first tattoo I would have loved it to be a little more private. Other than that, it is a swell place. Would for sure get another face tattoo there.