I've ordered takeout from Thai Room many (many) times. Like other reviewers, I've had issues with their "10% off for pick-up". Sometimes they deny the offer exists.. They've often forgot to put things in our bag as well. This happened a couple times with spring rolls, soup and peanuts (which is honestly heartbreaking when you're looking forward to pad thai).
Overall, you'll find pretty good thai food here and I'm generally happy with the food itself. I usually order the same menu items and rarely are they the same. My favourite is the curry pad thai. The flavour is usually very good, but sometimes it's just better - saucier, more tofu/chicken, random vegetables make an appearance, etc.