My husband and I stayed here for two nights and almost left during the night on our second night stay. The beds were absolutely atrocious and very outdated! I mean c'mon... they had a piece of plywood as support for the lumpy outdated mattress?! The room service was VERY expensive and for what you paid for you got very little of. The pools were pretty bad too, my husband noticed empty water bottles (trash) floating on top of the water. The only positive to our stay is that they don't charge for pets to stay there. Of course we were put in a funky smelling room due to it being a pets room but I think that comes with the territory when you travel with your pet.