Worst hotel in a long time... Upon arrival in my room I found several strands of hair in my tub and the tile looked unclean. My soap dish was dirty from the previous occupant/s and mirrors riddled with fingerprints and toothbrushing splatters.
It was nice to actually have glasses, a rarity in a Sheraton, but they were filthy and smudgy too. I envisioned the cleaning person spitting into the glass and polishing it up with a wash cloth before it was rolled up and staged for my arrival.
Every surface had an accumulation of dust only Father Time can pile on. When I moved the ice bucket, there was a perfectly clean circle surrounded by gray filth.
At this point, I decided I should probably check the bed. When I pulled back the covers, I found several black specs and the mattress cover sheet appeared wrinkled as if the bed was just straightened after the last guest and not actually stripped and changed. To top it off there was a small squiggly insect (not a bedbug) cruising around. I was not impressed.
I have given this Sheraton one star because after I called the staff, they were apologetic, friendly, and helpful. The front desk sent a cleaning person from house keeping to clean the bathroom and strip and replace the sheets on the bed. I hope the company travel agent doesn't book here again.