I came here after having a horrible experience at another nearby salon where I was over charged. They gave me the SNS pink and white (that I did not ask for and had never heard of it) which was very expensive and they did a very bad job so I wanted to take all of my nails off. However, The nice lady who helped me explained that I was indeed given a very poor job and wanted to show me how great this new product could be! She saved me money and time AND gave me a beautiful set of nails with this wonderful new product SNS! Thank you for the great customer service! See you again soon!