We have used Artistic Iron Works for over 20 yrs. Unfortunately their work is not consistent. They have done work for us in the past that we were extremely pleased with. Unfortunately we also have a monstrosity in our backyard that was installed 10 years ago. Although they discounted this job, I have to look at it every day.
The security bars/doors that were installed a couple of years ago were great! Although, I'm not fully convinced it is 100% secure (they recently fixed one of the security doors).
Unfortunately (again) the last job we gave them was to enclose our front porch to create a courtyard. Not only did they not meet the original agreed upon deadline, we were left with broken concrete. Their reply to our concern was "its structurally sound." When we called the office to complain, we were told we would be contacted by a supervisor who would come out and look. I guess since they got paid they don't care as we never heard from them again.
While to some it may be minor, we will not use them for future work, nor will we recommend them ever again.
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In reply to A.I. comment:
Apparently your office knows exactly which job this is as we received a phone call less than 24 hours after posting this review. They sent someone to our home and somewhat repaired the broken concrete (it looks better than it did). We are still not satisfied with our overall experience and your comments do not help. The invoice # is 12827.