Sneaky and deceitful sales tactics on Low Quality, Cheap jewelry.
We purchased a pair of certified diamond earrings from this Jared's back in January and were told that the diamonds were guaranteed from scratches and falling out FOR LIFE as long as we brought them in every 6 months for inspection. I bring them in for their first 6 month inspection and sure enough, I am told one of the diamonds are loose and since I didn't buy the "mounting warranty" then I would have to pay to have the setting tightened or buy the $90 mounting warranty in order for the "diamond warranty" to be valid? Um, what???
If the diamonds are guaranteed for life then that is what it means. Not that I have to pay extra if they become loose BECAUSE THEY AREN'T SUPPOSED TO COME LOOSE and that's what your DIAMOND WARRANTY states that it covers diamonds that fall out because of POOR CRAFTSMANSHIP.
I'm not going to pay extra to cover your SHITTY ASS jewelry that doesn't even hold up for 6 months. My friend got her engagement ring from Jared's and her diamonds fell out 3 times!! I should have known better than to trust a company with a bad reputation. Just search for reviews online and you will see HUNDREDS of complaints about Jared's and their parent company Sterling Jewelers Inc about the same fraudulent sales practice and cheap jewelery that doesn't hold up.
My husband spoke with the GM Tim Miller today who was just as sleazy and slimy as his scumbag sales people. He offered no remedy for his sales people outright lying to us about the fake warranty on their jewelry and claimed that his hands were tied.
Worthless company and WORTHLESS jewelry!!!