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  • Originally I was glad to see this location show up closer to my house than the others in the neighborhood. I've been here probably 4 to 5 times. First two or three times seemed fine. The last time I went they royally messed up my drink which made me have to return to the location to get it fixed since I had gone through drive-through. They were pleasant enough inside and fixed it but it's an issue that shouldn't have happened in the first place. This morning I went there to get a frappe and the drive-through line was at least 5-6 cars back so I chose to go inside. Seems strange to me that all of the employees in the store would only take the drive-through orders first because they came in first rather than helping someone who parked and came into the store. Don't see why ONE employee can't be dedicated to service the customers who come into the store. There were at least 4 to 5 employees in there besides the one who is running the cash register. Surely one of them have the time to fill the orders of the customers who order at the counter. So one of the employees finally did make my drink but he read the sticker wrong and made an Iced coffee instead of a frappe so I had to wait longer yet for him to make it again the correct way. He even double checked the sticker and kind of shrugged because he knew he read it wrong. Might be my last time coming here either drive-through or inside the store. Hopefully management will get on top of this and train these employees right. *** As you can see in the photo, he just grabbed a cup to make my drink and this is what it said. Hopefully they didn't mess up someone else's drink in the process.
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