The reviews confused me as it did not represent my experience. The service was quick and friendly and she spoke pretty good english (maybe it was just the day).
The noodles were really good too. I've had hand pulled noodles before but not like this. These (classic) noodles were stretchy with a bit of bite and did not fall under their own weight. Not too chewy but not hard at all. Great value for the price, they definitely did not skimp on the noodles and filled the bowl up with broth which was delicious as well. The meat was quite tender and flavourful.
I would have to go to more hand pulled noodle houses but I am definitely a fan.