It really pains me to give a mediocre review as this was my third time trying the restaurant!
We waited forever for service today, after being seated. We opted for the AYCE option. The server took our full order.
The items started trickling to our table very slowly - sloppily thrown together rolls that were falling apart. We noticed that some of the more "expensive" items on the AYCE menu never arrived - seaweed salad, salmon rolls, taro tempura....but the cucumber and avocado rolls kept arriving.
The server finally came back and asked us if we were done. We were still waiting for some those other items to arrive! I think this was deliberate on their part. Food never arrived even though we asked for it three times.
But the last bit is what really irks me. The menu we ordered from showed the price of AYCE as $16.99 for adults and $7.99 for kids. We were with our kids and decided it would be worthwhile to go for the AYCE options based on some quick math.
Imagine my surprise when the bill came, and we were charged $12 for each of the kids! Turns out that our menu had an outdated (lower) price on it. Instead of honouring the price because it was the restaurant's mistake, the server told us that we simply had to pay the additional amount. That's it, that's all.
Graceful Vegetarian restaurant all the way when I'm in Markham. Done with Tenon.