I called and asked for an appointment essentially at the same time. They said no problem. I came in to wait 10 minutes. They seemed more concerned with saying yes to every customer than caring about wait times.
The actual shellac manicure I received was ok. The person who did the manicure did an ok job. In terms of the actual polish job, honestly, I could have done a better job myself. There are bumps in the polish and it wasn't coated evenly. But honestly, what was complaining going to do about it. I went on my lunch break from work so I was on a timeline.
I would try it again, but next time I am going to ask for the owner Sylvie (or Sylvia). Her customer's nails looked amazing.
Update: my shellac started chipping within 5 days of getting it done. I'm definitely not going back there.