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  • Super shady reps. We went in to upgrade our phones to I phone 7 the rep was trying to spin us a yarn about how if I pay 20 bucks more the first year, the 2nd year my rate would drop by 40. So why not just keep my plan as is? Why would I pay more, to pay less, if it equals the same thing. Btw all l was gaining was hot spot data, which I don't use. She kept telling me, she would personally guarantee it. To which I told her I work for a corporate entity you can't do that. Then she started in how I should trust her, she doesn't trust anyone in the store but herself and the guy standing next to her (who wasn't introduced but was just creepy listening in) I know she saw us walk in with two big sales. Rather then being honest, clear and forthright, she tried being sneaky and weird. We walked out and will be taking our business to another store and maybe another carrier.
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