This place is more of a 3.4 in my book. My experience here is better rated when broken down into pieces.
Customer Service- When eating at a place such as this one, I expect the customer service to be on point. Instead, it was just... meh. We were seated in the middle of the dining room next to a table that was literally one foot away from us. One person in that party was extremely loud (which I know DW Bistro cannot help), but it was very distracting. Our server only came over to take our order and never really checked on us. Our food took a really long time to come out and nobody came to give us a status on it. When our drinks were refilled, water splashed everywhere on the table and there was no apology or clean up.
Food- My entree was EXCELLENT. I ordered the fried chicken, which is boneless, and it was the best mix of spices... so good! My fiance ordered the short ribs and he thought they were okay, but not the best he's ever had.
Overall, while my meal was good I'm not sure that I dig the vibe that comes along with it. Maybe I will try it at another time of day to see if the experience is better.