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http://www.openvoc.eu/poi#funnyReviews
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  • Pizza is really good but THE WORST SERVICE EVER!! We went there last night, ordered some wings and pizza, and it took for ever! We're talking over an hr for a pizza. There was only 5 other people in the place. All guys watching football and drinking beer at the bar. We loved the pizza and hated the service so much we ordered it for pick up and it was a disaster. First, the guy (Sebastian) did not know the pizza we were trying to order, even thoiugh it's one of THEIR specialty pizza's. We were explaining it and he kept saying they didn't have it. Finally, I guess he realized what pizza we wanted. We ordered it with extra meat and the olives on the side. When I went to pick it up the olives were on the pizza. He tried to argue with me over what I said on the phone and said if I wanted another one it would take 40 minutes. I have a brokem wrist and did not feel like waiting (this is the reason we ordered take-out in the first place) so I said I would take it but wanted him to know I was extremely unhappy with the service and would be writing a negative review. He continued to argue with me about what I had ordered and then said I could go ahead and write a bad review... He had been getting a lot of them. I said "you've been getting a lot of bad reviews?" He said yes. I said "I'm not surprised." We've had their pizza downtown and loved it so we were very happy to have a Gus's in our area but I will not eat here again. This guy was not only unfriendly and ignorant but so unwilling to help or try to make things right. NOT the way to inspire repeat customers!!
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