I bought this on groupon for $39. It was for hair color, highlights, cut and style. I booked appointment 6 weeks in advance. My appointment was for 3:00. I showed her a picture of the hair color I wanted. Light brown with blond high lights. My hair was currently a dark blonde. Mary Ann started coloring my hair. As she was coloring my hair, another client showed up for her appointment. She worked on us both back and forth. 3 hours later, she had rinsed the highlights from my hair and the other client was also rinsed and waiting for a hair cut. She had another client coming in at 6:30. I asked if I could come back another day for the cut. My hair color was not brown with blonde highlights as I requested, but red with blond highlights. Clearly working on both of us simultaneously was not getting me good results. She told me to come back the next day at 3:00 for the cut. I went home and washed my hair twice with hot water and applied a deep conditioner, trying to get some of the bright red out. Did the same thing the next day prior to my hair cut appointment. The next day my appointment was at 3:00. She was working on someone else when I arrived at 2:50. It was3:40 when I finally got in for the hair cut. Not happy with anything about this stylist.