If I could give this place 0 stars I would. My boyfriend and I came to Charlotte for the panthers christmas eve game. Nothing was really open after the game (because obviously things close early on christmas eve), and this was out first time in charlotte, so we decided to go to this chilli's before heading to our hotel. IT WAS HORRIBLE. We waited about 30 minutes to be seated. Then we waited another 20 minutes before a server even came to get our drink orders and had we known the area we wouldve just left from the go. He claimed he overlooked us somehow, however he bumped into my chair several times. Anyway, this turned out to be the worst waiter we've EVER had anywhere. He didn't refill our drinks at all, gave us no napkins, nothing. The only thing he did was take our orders. When the food came it was horrible and burned. We didn't even eat and be honest we shouldn't have paid at all. Save yourself the trouble of coming to this shithole.