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  • What a horrible experience, never again will I visit this panera again! I ordered my food on the app "grab and go" at 12:30pm, we were told 10 minutes from the app that our food would be ready, we arrived at the store at 1:15pm and the girl behind the counter said they didn't have our order, she checked in the computer and said for some reason our order didn't cross over. She said I will start your order, which was a pick 2,a sandwich and salad, 3 people came in behind us and all 3 people received there orders before we did! I was not happy, so as I stood there the manager finally asked what are you waiting for? So I told her and she handed me my order, nothing was done to compensate me for the inconvenience, i thought I would be able to order and pick up my order quickly before having to go to work! My quick lunch turned into almost an hour long ordeal! Then we get home and I open up my chicken salad sandwich and it looks like they put 2 tablespoons on it, this place is so screwy! Hire some people who know what they are doing! I will be spreading the word around not to eat here because I was highly upset!
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