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  • I am sorry... /Commences Rant I will never return here. I was sorely disappointed and feel like I was treated as a subpar customer. Yeah not everyone eats sushi. I am that guy. Consequently I did join a large group of friends here. I knew that things wouldn't exactly be outstanding, but this place took it to a whole new level. The only reason they get a two star vs a one star is that most of my friends received excellent service and food. Whereas I got worse treatment than the red headed step child... Hell that is demeaning I don't even have red hair *SMH*. In fact my trip here was one of my worst restaurant experiences in the last 10-15 years. *extremely disappointed* So while all my friends purchased the AYCE meal and started to receive their various foods within 5 minutes of ordering, my appetizers (sesame chicken and shrimp tempura) took about 45 minutes to receive the first item, the shrimp tempura. It took another 10 plus minutes to receive the sesame chicken. REALLY YAMA SUSHI!!! You brought out appetizers to my friends on the AYCE menu within 20 minutes. Why cant you bring the non AYCE appetizers to the guy who has nothing else to eat? But your attitude seemed to be who cares he isn't getting AYCE. Knowing that they are concentrating on the AYCE folks and the rolls that most of the people are getting, I knew I would have my food delayed. What ended up happening? Everyone was on their third or fourth roll at least before my food was served. Consequently I think you guys can go jump off a cliff. Way to treat a customer who wanted to partake in what he had heard was an awesome restaurant experience. I can count the number of times on a single hand where I have had a worse dining experience in my entire life! Way to ruin what was otherwise a wonderful day for me with a large number of friends. I SERIOUSLY HOPE YOU DECIDE TO REVAMP YOUR POLICY TOWARDS NON AYCE PAYING CUSTOMERS OR THOSE WHO WANT SOMETHING A LITTLE BIT DIFFERENT, AND YET STILL ORDER DIRECTLY OFF OF YOUR MENU WITHOUT A SINGLE CHANGE REQUEST! WHY THE HELL EVEN HAVE THOSE CHOICES LISTED WITH PRICING THAT IS NOT AYCE IF YOU JUST WANT TO IGNORE THE GUY WHO ORDERS DINNER THAT WAY. I HOPE BEYOND A SHADOW OF A BELIEF THAT CUSTOMERS TURN AWAY FROM YOUR RESTAURANT IF THEY ARE LIKE ME. SOMEONE WHO WANTS TO BE TREATED FAIRLY AND NOT MADE TO WAIT AN OVERLY EXTENSIVE PERIOD OF TIME TO GET WHAT YOU ARE ALREADY SERVING TO THOSE ALL AROUND HIM. I WILL NEVER BE BACK HERE AND I HOPE THAT OTHERS WILL NOT AS WELL. To add insult to injury your staff came after me for leaving less than the pre-ordained tip as listed on the check since I was part of a party of 6 or more. You should have been happy I left a tip at all. But to have you come after me demanding more for absolutely no service and unreasonable treatment, well F YOU. I am still pissed off about it and it has been several weeks. I hope your business goes bust! /Ends Rant I am Schel and I approve this review! Edit: Screw it I cant stand to give them 2 stars... I have to drop it to a 1 star... still super ticked off...
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