1.5 stars!
Everyone in my family LOVES Capriotti's. I seem to be the only one asking, "What makes this place so great?!"
I'm not joking when I say I'd rather have Quiznos (preferably Togo's, but I have only had Togo's in California).
They are never consistent. When you order a sandwich on Tuesday it'll taste different from the one you order next Saturday. Guaranteed. They kill everything with peppers, even when I ask for NO peppers.
I'd rather have a toasted Italian from Subway. Or ANYTHING from Quizno's. And I haven't tried much other than the Italian from most places (just my preference - I know what I like).
One time I went here with my mom and my brother to pick up lunch and they closed the store without locking the front door because they RAN OUT OF BREAD.
We opened the door, stood there waiting and heard people in the back, and they laughed and came out and said, "Oh, sorry...we ran out of bread a while ago. We should get some tomorrow."
So AFTER we left, disappointed, they locked the door.
A sandwich shop with no bread...that's a new one.
1.5 stars for the drinks, chips and the bundt cakes. Forget the sammies.