I just had a tech out to repair my ac unit on arrival he was already past the time he had given us for the day. He said 8-1 and he would try to make it around 8 well that came and went then 9-10-11-12-1 still not here we called and they were have a problem. Finally shows up around 2 "fixes" the unit it's working thanks my kids won't have to spend another night in a 93 degree house. Nope and hot or so goes by and the temp is rising again. It's back up to 92. So far I am very unhappy with this company.