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  • I'm gonna rant for a minute. For my dads birthday, I hype up Kaka Sushi because I had really good experiences previously. I make reservations at 6pm but my brother and I get there first at 5:30pm to drop off a SURPRISE gift and birthday cake. The waitress tells us there's a 2 hour limit, which is totally reasonable. We asked if we should wait outside until 6pm but she said its OK, this is key for later. 6:30 comes around and my parents are lost, but finally arrive closer to 7pm. We start eating but not even 30 minutes later, the waitress comes up to our table and says outloud, "The time for your table is almost up, do you want me to bring the birthday cake?" WHAT PART OF SURPRISE BIRTHDAY DID YOU NOT UNDERSTAND?? My dad hasn't been able to eat cake in many many years due to his diabetes, so I searched extra hard for this cake to surprise him. Now I'm just annoyed but I whisper in her ear, the cake is a surprise and he doesn't know. At this point my dad is telling the manager that they came only 30 minutes ago and it'd be nice to give them an extra 10-15 mins even. The manager tells them we were there since 5:30pm so we were given enough time. BUT YOU TOLD US WE COULD SIT HERE. I could tell my dad was trying to stay positive even though he was upset, so I speak up explaining that its his birthday and the restaurant has many empty tables, guests didn't have to take our table. The manager just kept saying no we have to leave, we cant stay a minute longer. Bitch we need time to eat the cake and talk about how amazing my dad is. The tables around us were looking our direction because the manager was talking so loud and wouldn't stop talking, so I told her we will leave at 8pm. I've never been so an AYCE where the 2 hour rule was so strictly enforced, down to the second even under special circumstances. Around 7:40 she takes our iPad menu even though my dad wanted to order a last item. 7:45 my brother tells her in secret to bring the cake. She still didn't get the message that it was SECRET, so she brings the plates and knife first saying "this is for the cake" LOOOL seriously?? We start eating the cake at 7:50 and they are still rushing us out, giving us the bill without us asking. The restaurant still has plenty of empty tables at this point -_-. We finally left at 7:56. This has got to be the most shittiest experience I've ever had. Seeing how sad my dad was through his fake positivity on his birthday was so disheartening, especially leaving an AYCE still hungry. Does that even make sense? Are you going to go bankrupt letting them stay 10-15 mins longer? The food also has gone down hill from a year ago, just overall such a shit experience.
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