My sister and I are pretty great guest at restaurants. We tip very well because we want everyone to have a living wage and feel that waiting is hard labor.
We went to Carolina Ale House, sat down and waited...waited...and waited. A young woman took our order but seemed annoyed at us for asking for food. She didn't want to write it down and attempted to remember our order. i figured it may have been a bad night but she was very attentive to other guest.
The appetizer was way too salty to eat so we sat it to the side. No need to complain because we had meals coming and honestly we shouldn't have been eating so late at night.
We received the meals and a side was missing. Another woman brought it to us and she was extremely pleasant. We said thank you and she actually responded with your welcome. Security was also pleasant.
Unfortunately our meals were too salty to eat also so we bagged them to go but i don't know why. We cant eat them.
Overall:
Pros: TV's close to tables, location, clean bathrooms
Cons:
Uneatable salty food
No refills on sodas
Poor customer service
Parking