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  • A group of us stopped in to the SconnieBar this past weekend and experienced quite possibly the worst service we've ever had in Madison. The experience started off okay, but got progressively worse. The wait staff was friendly, but they were understaffed, terribly undertrained, and there was no manager attempting to take care of this debacle. We had two kids at our table and we were never brought kids menus...which wasn't a big deal. It took about 15-20 minutes to get our drinks and we had to go to the bar to get refills. I counted five tables that walked while we were there. We found ourselves asking wait staff to help other tables, because we felt bad for some of the families waiting to eat. One person got the wrong meal and they forgot to bring chips for one of the other meals. We asked for the chips three times and and when they were finally brought out, the person was done eating. They took the chips off the bill, but they screwed up the bill, attempting to charge some of us twice the cost of our meals. They fixed the bill and then I noticed they were still overcharging for one of the kid's dinners. I decided to just overpay since we had been there long enough and I didn't want to wait another 15-20 minutes for them to fix the bill yet again. I hate giving bad reviews, but they had no right being open. I hope they can get it together or they simply won't last.
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