Koller's is conveniently located and I'm happy to support a local business for my hardware needs. But I find that the staff while helpful aren't overly pleasant. I guess I just need to get over myself but considering that I could go to Home Depot and pay less, I would expect a little more enthusiasm from the staff. Like I said, I'll get over it but I patronize as many local businesses as I can and one of the main reasons that I love to do it is because I usually know that my business is appreciated.