The good:
1. Clean and secure facility.
2. Friendly customer service.
The bad:
1. Fees that you aren't told about ahead of time.
a. They say they require insurance...the cheapest they offer is $11/month (items valued at $2,000) ***You can sign an addendum saying you'll get your own insurance or be your own 'insurance' by replacing items yourself if lost in fire, etc.
b. ADMIN FEE OF $25!!! Wtf is that about? I'm paying you a lot of $ to store my stuff there, I have to PAY you to do the sign up? NOT cool!
I am sick of being nickeled and dimed to death at every turn. That is all...thank you.