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  • We live close to the Hub and been loyal/regular customers for the past 3 years. We love the food and used to love the service there as well. However, since the Stapley location opened their service quality dropped to 0. It used to be one of our go to place on week nights with our friends. But it's been consistently horrible last 7-8 times we have been there. Everytime we waited 10-15 minutes at the table for our servers to notice/greet us and give us menus. Then another 20minutes to get beers served by different server. Then we waited another 15 minutes for our server to return to our table to take our orders. 20 minutes later, food would come but someone's order is always wrong. After that when we are done eating we would sit there for another half hour waiting for our server to show up, so we could order dessert/another drink. But by the time she shows up we'd be so tired of waiting that we just want our checks and leave. I have given the Hub the benefit of the doubt and showed up over and over with the hope of improved service, but I give up. I wish it would go back to the family owned local bar/restaurant it used to be, where they cared about their customers and service.
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