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  • Shittiest service ever. I ordered online. Estimated time delivery was 30 minutes from when I ordered. Took them an hour and a half for delivery. So here was my experience: I called them to ask for updates. They said they never got my order. They hung up. Called me again and said they do have my order and had sent a delivery person out 20 mins after I ordered. I asked them for the delivery person's phone number and they didn't know. I called them 3 times for updates when they said they would update ME. The delivery person came and blamed the restaurant for being busy. He as rude and dropped my food infront of my door. Such indirect conflict from both the restaurant and delivery person. Both are not resourceful and very frustrating to deal with. It shouldn't take an hour from kachi to deliver my food when I live literally a block away from Dundas. Food came cold. Never ordering there again.
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