Despite living near this place and often seeing their ads, I just recently tried it. I have always been leary of chain massage places after hearing stories of pushy up sells for memberships that override the importance of the actual massage. At a recent Yelp event, my wife won a gift card for a 50 minute relaxation gift card. She gave the gift card to me since she has yet to use a massage gift card I gave to her for another place. Apart from fearing the chain massage locations, I have almost always received awesome massages from independent therapists and local massage businesses which is another reason I was hesitant to try this place.
Hand and Stone is a nice place. The lobby is mostly inviting and relaxing, but the placement of products for sale deters somewhat from the relaxation experience. The rooms are nicely equipped, clean, and smell very nice. This is one of those reviews where the cliched "I want to give 5 stars but..." comes into play. Was my massage decent? Yes. Have I had better massages? Yes. I left relaxed, but not feeling like jello s I usually do after a massage. Would I go back here? Maybe, based on proximity and atmosphere.