I'm kind of baffled by the 1 star reviews on here. This location is wonderful and I've had nothing but superior customer service. Kevin, the manager, is always quick to greet my wife and I when we come in and he also has a lot of product knowledge. He's beginning to know us very well and so is the staff. It's kind of like Cheers but in a supplement store. This hi health location is probably the best in the company in my opinion. I'm sorry to hear if anybody else had a poor experience. Come back and give them a shot, they really are awesome.