As far as DMVs go, this is the BEST EVER. It took exactly 22 minutes from when I walked in the door to when I walked out with my new PA ID. There were a dozen people in front of me, too. I went at noon on a weekday. The most shocking part was that everyone was super nice--especially the man at the photo station. Maybe I'm just jaded from the three hour waits with mean people at Duncan Manor, but this was a pleasant trip to the DMV. Who knew that could happen?