Let me start by saying I'm lactose intolerant so I have to do almond milk coffee drinks. If you have had an almond milk latte before, then you know that they can be watery and lack flavor if not prepared correctly. Not the case here. For a minute, I almost forgot it wasn't cow's milk. Nice and rich with a good creamy texture, and the coffee was smooth and strong, while not overpowering.
I think these guys are onto something. I, like the other reviewer, appreciate the conversation. Too many businesses treat customers like it's a cattle herd. I like that the owners are willing to take a moment to chat and exchange pleasantries. That's how you build a loyal customer base.
Also love that the beans and teas are fresh enough that you can smell them when you walk in the door. Don't change that! And I look forward to trying the chai.
Good start, now keep up the good work!