They were great when my hot water tank needed to be replaced. They worked with my work schedule and didn't charge an additional fee to work with my availability. The tech that came out was friendly and professional and made it a point to clean up any mess he made while installing the new tank it.
On a separate day, I messaged to get a possible quote for repairing my washing machine. While that is not something they do, they were still able to help by referring me to someone who could help.
I will use them again in the future.