It always amuses me how a place becomes the "In" spot in town and then shows an arrogance towards its customers that conveys the sense of superiority. It's like they're doing you a favor by serving you, rather than you doing them a favor by patronizing the place. It's too bad because the food is good, although not the sublime experience that some people claim. Yes, the burnt ends are delicious -- if you can ever get them. Forget about seating. Forget about customer service. Get take out, if you can find someone who will condescend to wait on you. For the food I'd give four stars but for the general dining experience, two is the best I can muster. The beer selection is decent but not spectacular for a true beer lover. I agree with Dan W.: Good food, bad service.