I've used this company 4 different times over the last 15 years. And every time, the service and quality of work is great. Most recently, my kitchen faucet broke on a Friday night. I have an AHS warranty. But their company couldn't come out until the following Tuesday. Rather then go 4 days with out a kitchen sink, I called Rakeman (at 8:00am on a Saturday morning. They had a tech their by 10:30. A great guy named Randy. He located the problem, and gave me my options. I could repair it. Or, for not that much more, he could install a whole new faucet set. I told him to go ahead and put a new one in. By noon, I had a brand new faucet, at a great price. Previously, I had used this company to install a water softener, and also to fix a cracked pipe in my front yard. A really great company to do business with.