Had a great experience recently on a purchase of an FJ Cruiser. Treated well from start to finish. Drove out satisfied with my deal and how they handled my trade in, all in about 2 hours. Yes, they try to work you over a bit with the sales pitch for extended coverages and add ons, but they accepted my " No Thanks " and I went on my way. I thought I had lost my wallet that afternoon and was in quite a panic that night, but was relieved to get a call the next morning letting me know it had found it in my trade in. My wallet was safely locked in their safe awaiting my return. I would not hesitate to buy from them again.