Thought I would give Wells the right to earn my business back. The account manager was very nice and helpful, I believe her name was Yang. However I was cashing a employer check that uses Wells Fargo. I got to the teller and of course they saw that I was no longer a customer. She preceded to ask "why not"? I told her after years of bad customer service I switched to Chase. Then told her I am very happy with their customer service. She asked did you not like ours? I said no, you guys are horrible. She then proceeded to tel me "well why don't you cash your check there then"? I stopped for a sec and couldn't believe my ears at how rude she was. She might as well drawn me a map back to Chase. The Wells Fargo Experience just is not worth it. Go into a Chase Bank, its a total different atmosphere.