Soooooooooo good.
The place is almost always packed, but they're so efficient so the line moves very quickly. You pick your flavor of ice cream (vanilla is obviously the best soft serve flavor), size (there's like 5 sizes), and then your dip flavor (like 12 different one, primarily chocolate-based). Went here twice within a few days. It's just so good.
The salted caramel dip is undoubtedly the best. So sweet and salty and chocolatey and rich. The ice cream is so creamy. Definitely the best ice cream downtown.